Brown Brothers Plumbing & Heating

Positive: Generally praised for excellent service, attentiveness, professionalism, efficiency, and customer satisfaction. Specific mentions include:
- Promptness and quick service (e.g., Drew, hot water heater replacement).
- Knowledgeable and helpful advice.
- Clean and quick work.
- Accommodating scheduling.
- Thorough explanations of work.
- Teamwork and dedication to completing jobs.
Areas for Improvement: One customer experienced a 7-day delay in restoring heat and hot water, though they acknowledged the complexity of the job.
Specific Employees Mentioned: Drew, Dustin, Mike, Roland, Will, Franklin, and Saquon.

Review Summary